In 1995, The Powell Company restructured the way they do business to focus more on the customers' needs, to better offer solutions to the issues that they faced every day. To accomplish this higher level of customer service The Powell Specialist philosophy was adopted.
In implementing this new philosophy, The Powell Company moved away from the industry standard of geographical territories, focusing instead on a trained sales force that specializes in the particular industries that they serve. The Powell Company knows that each type of industry has its own particular needs and concerns, Powell Specialists.
Health Care Specialists
Health Care Specialists work only with health care clients. They are not only familiar with specific health care cleaning processes, but they intimately understand the issues facing health care that affect cleaning such as infection control issues. Health Care Specialists work with their customers to educate and train staff in cleaning methods using CDC guidelines. They know that 'cleaning for health' is a top goal for their customers.
Commercial Specialists know the issues facing today's smaller businesses. They understand that every penny counts and know how to consolidate products within their customers' budgets to provide innovative solutions that meet their needs.
Education and Government Specialists
Education and Government Specialists understand the need that such organizations have to continually drive down costs, educate their workforce in the use of products and work with their customers to provide solutions that outperform competitive products.
Industrial Specialists are experts in leading edge, high tech cutting, grinding and parts washing fluids that meet the needs of industrial professionals. They know that Industrial needs go beyond those of the normal janitorial and sanitation situations facing other types of businesses and are experts in developing product solutions that meet and exceed those needs.